The only way it can be incorrect is that the vendor now provides a particular submission option which they previously did not. If I say that I have confirmed something in the list, it means that I have either been provided with that information directly from the vendor or from some other official source with connections to the vendor. Also, the vendors must have a signature based anti-malware product, not have a bad reputation, and their main site cannot be rated orange or red by Web Of Trust – which is a criterion imposed by Gizmo’s Best. My only criteria for adding vendors to this list are that they have to have their own website, which must provide contact information. Note that for online forms, unless instructed otherwise, you should upload the file directly and not in a compressed file. However, this will be much more time consuming as you will have to manually submit the samples to each vendor individually. Also, if you wish, you can submit the samples to the rest of the vendors who have submission information. Also, if a message failed to be delivered to one or more of the vendors, which does happen sometimes, you can manually submit it to them if you like. If the email is not delivered correctly, please see my comments in Section (1)(A) to make sure that you are not using one of the email services which do not work with this list.Īt this point, you’ve submitted the samples to all vendors below marked with a Then paste them in the contact line of your email. Webmail users should right click on it and choose to save the email addresses. (Attach the zip file after the email client opens and then click Send). You can submit the password protected zip file by clicking on this link. This has been taken care of for this list. Also, don’t worry about duplicate submissions. One of the main purposes of this article is to make it as easy as possible for anyone who comes across malware to submit it to all security vendors in as few steps as possible. Now you should have the samples in a password protected zip file. Enter “infected” (without the quotes) as the password, then select OK. In the option for “Archive format”, make sure it is set to zip. However, I would suggest that you do not submit more than 5 at a time as some vendors will begin to reject the samples.Īfter selecting “7-Zip”, choose “Add to archive…” from the context menu. Submitting multiple samples at once can save you a lot of time if you have a lot of samples to submit. If you are submitting multiple samples, highlight all and right click on them, then choose “7-Zip”. Once it’s installed, right click on the sample you would like to submit and select “7-Zip”. If you’re planning on submitting a suspicious file, or multiple files, for analysis, the easiest way to do this is to install a program called 7-Zip. I’m just letting you know ahead of time so you’re not surprised. This is because it seems like what you’re doing constitutes unusual account activity. In terms of the ones that do work, please note that sometimes they will force you to answer a puzzle to prove that you are human, or even to change your password. The only one that I am currently aware of is AOL.īy the way, I have confirmed that Gmail, Yahoo, Hotmail, GMX, and FastMail do not work. You will also have to be using an email service which has been confirmed to work for this process. For instructions on how to set up Outlook, please see this page and for instructions on how to set up Thunderbird, please see this page. If you have not already set this up, please do so now. To follow the advice in this article, you will need to have an email client, such as Thunderbird or Outlook, set up and configured. Make Sure an Email Client Is Set Up Properly How To Easily Prepare To Submit The Samples A. Make Sure an Email Client Is Set Up Properlyġ. How to Easily Prepare to Submit the SamplesĪ.
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